Does it cost anything to set up an account on WeddingChannel.com?
How do I create a WeddingChannel.com account?
What features does WeddingChannel.com offer its members?
Do I have to create an account on WeddingChannel.com to use the tools?
How do I log in to my account on WeddingChannel.com?
What if I forget my WeddingChannel.com account password?
Why was my password emailed to me when I did not request it?
How do I edit my account information?
How do I get rid of a duplicate WeddingChannel.com account?
How do I set up a WeddingChannel.com account if I don't live in the United States?
Are there any features for wedding guests?
Why do I get a "time out" message when I try to use the site?
What are "cookies"?
How do I subscribe/unsubscribe to WeddingChannel.com's newsletter email lists?
Why don't I get emails from WeddingChannel.com?
How do I find specific things on WeddingChannel.com?
How do I find local vendors?
How do I submit photos to be featured in the "Real Weddings" section?
Where can I find company information about WeddingChannel.com?
What does WeddingChannel.com do with the personal information it collects?
How do I subscribe/unsubscribe to WeddingChannel.com's newsletter email lists?
Does WeddingChannel.com offer an affiliate program?
Does it cost anything to set up an account on WeddingChannel.com?
No — setting up a WeddingChannel.com account is absolutely free.
How do I create a WeddingChannel.com account?
- Click on http://www.weddingchannel.com/account/login.action or copy and paste the URL into your browser
- Click on the "Click Here To Begin" button
- Fill in your member information
- Click on the "submit" button
What features does WeddingChannel.com offer its members?
Creating a complimentary WeddingChannel.com account on WeddingChannel.com provides members with easy-to-use wedding-planning tools and secure access to create and manage gift registries online.
Our organizational tools include:
- A Planning Checklist that breaks down wedding planning into steps
- A Guest List Manager that organizes guest lists and tracks RSVPs
- A Personal Wedding Website for posting details and communicating with guests
- A Budget Calculator for estimating and tracking expenses
- A Scrapbook for saving and printing your favorite images
Our Registry section allows you to create and manage gift registries online — any time, day or night — at the top retailers in the country.
WeddingChannel.com's five other sections — Planning, Fashion, WeddingChannel Store, Community, and Local Vendors - provide advice, ideas, products, and services to help make wedding planning as easy as possible.
Do I have to create an account on WeddingChannel.com to use the tools?
In order to access all of the tools available on the site, you do need to create a FREE account. Once you're a member, you will have full access to slideshows, our fashion search, and all of our free tools for making wedding planning a whole lot easier.
How do I log in to my account on WeddingChannel.com?
- Click on http://www.weddingchannel.com/account/login.action or copy and paste the URL into your browser.
- Enter your email address and password
You can also log in from nearly any page on the site - just find the "Log In" link at the upper right-hand top of the page and click.
If you experience difficulty logging in or accessing your account, please call us toll-free at 1-877-335-5252 (Mon-Fri 9:00am-8:00pm; Sat 11:00am-7:00pm EST) and a customer service representative will assist you.
What if I forget my WeddingChannel.com account password?
To have your password emailed to you, click on http://wedding.weddingchannel.com/help_bride/email_password.asp or copy and paste the URL into your browser.
To protect your privacy, we will only send your password to the email address used at the time you created your WeddingChannel.com account.
Why was my password emailed to me when I didn't request it?
Another user may have misspelled their email address when they requested that their password be sent to them. While we are unable to retrieve further information about that user, please rest assured that your password is only sent to the email address on your account and is never shown online.
How do I edit my WeddingChannel.com account information?
You can easily make changes to the information in your account — including your event date, email address, password, and the spelling of your name — from your account homepage.
- Log in to your WeddingChannel.com account
- Click on the "Account Home" link on the upper right-hand side of the screen.
- Edit/change your information
- Click on the "Submit" button to save your changes
How do I get rid of a duplicate WeddingChannel.com account?
Please email us at CustomerService@WeddingChannel.com with the following information for the account you would like removed:
- Bride's First & Last Name
- Groom's First & Last Name
- Account Email
- Account Password
- Event Date
- Registry/Store names to remove (if any)
Please allow two business days for us to process your request.
How do I setup a WeddingChannel.com account if I don't live in the United States?
Click on http://www.weddingchannel.com/account/login.action, or copy and paste the URL into your browser
- Click on the "Click Here To Begin" button
- Enter your member information
- Click on the "Submit" button
- Leave the "State" field blank
- Enter your city, choose the appropriate country, and fill in your postal code. If you do not have a postal code, leave the field blank.
* For Canadian residents, choose your province from the 'State' drop-down menu, and change the country to Canada. When filling in the postal code, please remove the space and enter only the six characters.
Are there any features for wedding guests?
On our Guest site, users can search for a couple's Wedding Website or gift registry, find gift ideas, shop from featured retail partners, and find numerous articles about guest roles, responsibilities, travel, and wedding etiquette. Simply click on the blue "Guests & Gifts" tab at the top of the WeddingChannel.com homepage to access all of the information for free.
Who do I get a "time out" message when I try to use the site?
We are sorry to hear that you are experiencing problems using the site. We have identified that couples and visitors who have "cookies" turned off on their browsers will experience the "time out" which you have encountered. WeddingChannel.com uses cookies to hold a couple's session ID information and customize the screens according to the couple's settings, so make sure that your browser is configured to accept cookies.
What are "cookies"?
Web servers such as the type WeddingChannel.com uses have the ability to customize a website on an individual basis. When you visit WeddingChannel.com, your browser (such as Netscape or Internet Explorer) will allocate a little space on your hard drive to store your preferences -- your password, the names of the bride and groom, your wedding date, etc. These pieces of information are called "cookies." When you visit us again, your browser will remember that it's been to our site before and use the cookies to personalize your experience. For example, when you view your Wedding Website pages, some of your information will have been pre-filled because of cookies.
Cookies allow you to access your WeddingChannel.com account quickly and completely. Without cookies, some of our features will not function efficiently and your experience as a user could be hindered. There is no security or virus risk when you accept cookies. The information about your preferences is stored on your computer, and other web sites cannot read the cookies from WeddingChannel.com. It is completely safe to accept cookies.
You can obtain information on how to set your browser to accept cookies from your browser's Help Menu.
How do I subscribe/unsubscribe from WeddingChannel.com newsletters?
To manage your subscriptions or change the email address, click on the link below:
http://wedding.weddingchannel.com/sub_manager/sm_login.asp or copy and paste the URL into your browser.
Why don't I get emails from WeddingChannel.com?
Emails should arrive within 24 hours of subscription. Please note that some email accounts filter our emails as Spam, and should be checked and/or adjusted to allow you to receive our correspondence.
How do I find specific things on WeddingChannel.com?
You can find more information by using our Site Search. This feature is found on the top navigation bar of our pages. To get there quickly, click on the link below:
http://www.weddingchannel.com/ or copy and paste the URL into your browser.
Type in the keywords you'd like to search, then click "Site Search."
How do I find local vendors?
To find vendors in your area, please visit our updated Local Sites & Services Directory. Go to the WeddingChannel.com homepage, locate the "Local Wedding Vendors" heading, and click. In this section, you can search wedding professionals in your area, view images of their work, and access their contact information.
How do I submit photos to be featured in "Real Weddings"?
For more information on how to submit your photos to be featured in our "Real Weddings" section, please click on the link below:
http://wedding.weddingchannel.com/promo/wedd_gallery.asp or copy and paste the URL into your browser.
Where can I find information about WeddingChannel.com?
All information regarding our company can be found in the "About Us" section of http://www.weddingchannel.com.
What does WeddingChannel.com do with the personal information it collects?
Any personal information we gather from you as part of your WeddingChannel.com account will not be shared with other companies or visitors to the WeddingChannel.com site without your prior permission.
Any purchase data we gather as you shop on WeddingChannel.com will never be shared with other companies without your prior permission. We only keep your order information so we may contact you concerning your order. WeddingChannel.com's customer list is not sold, given to, or exchanged with any other company.
Occasionally, you may receive emails from WeddingChannel.com intended to inform you about new or special features on the site, or to offer you special discount opportunities. It is entirely up to you whether or not you wish to receive these emails. If you would prefer not to receive these email updates, just let us know by replying to one of the emails with "Remove" in the body of the message.
How do I subscribe/unsubscribe to WeddingChannel.com's newsletter email lists?
First, log in to your WeddingChannel.com account:
http://www.weddingchannel.com/account/login.action or copy and paste the URL into your browser.
Once you've logged in, go to the left hand side of the page and click on "Subscriptions".
http://wedding.weddingchannel.com/sub_manager/sm_login.asp or copy and paste the URL into your browser.
To subscribe or unsubscribe, select the check boxes located below the Bride and Groom names. Be sure to click on "Submit" located at the bottom of the page.
Does WeddingChannel.com offer an affiliate program?
We do not currently have an affiliate program.