Where you go and what you do - What we know without you telling us!
Data about your activity while here on this site is automatically provided to Gump's® when you sign on. For each visitor, our Web server automatically recognizes only your domain name, but not your e-mail address. We collect only the domain name, but not the e-mail address of visitors to our Web pages; we collect aggregate information on what pages consumers access or visit, how many visits we get, and information such as where visitors arrived from as far as other sites on the Internet or if they directly typed our website address into their browser. It is used by us for internal review in aggregate and non-personally-identifiable form.
Cookies - How we know what we know without you telling us!
When you come to Gump's® or when you register with Gump's®, we create your personal profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a "cookie," which is a very small bit of code. This code is uniquely yours. It enables us to know more about you, allows you to utilize some of our website's functionality, and correspond with us about your personal profile without having to fill out registration forms with information you've already provided. Cookies make Web-surfing easier for you by saving your preferences while you're at our site. We never save passwords or credit card information in cookies. The use of cookies is an industry standard -- you'll find them at most major Web sites. We use cookies to record session information, such as items that you added to your shopping cart and to conduct marketing tests on our Web pages. By showing how and when you use the site, cookies help us see which areas and products are popular and which are not. Many of Gump's updates to the site are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our visitors' needs.
A "cookie" is very small text file placed on your hard drive by a Web Page server. It serves as your personal identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you. The purpose of a "cookie" is to tell the server that you returned to that Web page. Of course, if you never register or leave personal information with Gump's®, then the server only knows that someone with your cookie has returned to the Web site. You are in charge of deciding whether we know anything about you. But the more you tell us about yourself, the more we can help you find information or products you want. You can always edit any personal information you give Gump's® by writing to us at: custserv@gumpsbymail.com and putting into the Subject line "
Edit My Personal Information".
Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of the Gump's® website and its functionality and links will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you may have difficulty completing shopping transactions, entering giveaways, or creating your personal profile. You can order your browser to accept all cookies or to alert you every time a cookie is offered. Then you can decide whether to accept one or not. If you want to control which cookies your computer accepts, just follow the instructions for your particular Internet browser system located at http://www.microsoft.com/info/privacy.htm.
E-mail addresses
E-mail addresses and other personally identifying data about you is known to Gump's® only when you voluntarily submit or post it to Gump's®. We collect your e-mail addresses only if you post a message to us, if you communicate with us via e-mail, or if you volunteer it for any reason, such as survey information and/or site registration.
Personal Information Other Than E-mail Addresses
We use personally identifying data which you provide to us to tell you about carefully screened products which we feel may be of interest to you, and we may also share this information with other interested parties from whom we think you may want to receive information about merchandise for your own use or for gift giving. In addition, we sometimes use E-mail addresses and other personally identifying information to contact visitors who communicate with Gump's®, participating third-party merchants, and Hanover Brands, Inc. For example, we direct E-mail to visitors who provide us with their E-mail addresses for specific purposes such as requesting newsletters, responding to an inquiry or notifying users that they have won one of our giveaways. We also use the shipping and payment addresses of our customers to send them our print catalog and catalogs of our participating third-party merchants, and affiliated companies which we feel will be of interest to them.
Opt-Out of Future Communications
If for any reason you no longer wish to receive communications from Gump's®, from affiliated third-party merchants, our affiliated catalog sites, or any interested third parties from whom we think you may want to receive information, please forward such request to us at: custserv@gumpsbymail.com or check off an opt-out box provided for that purpose wherever you see one in this web site.
Correction of Your Personal Profile
You can always edit or correct any personal information you give Gump's® by writing to us at: custserv@gumpsbymail.com and putting into the Subject line "Edit My Personal Information".
Disclaimer
The Privacy Policy adopted by Gump's and all statements contained on this site about privacy and how we deal with data supplied by visitors to this site are not intended to be a contractual obligation of any kind and any such obligation is hereby disclaimed. These statements constitute the present policy of Gump's® and Hanover Brands, Inc. as to which it will take reasonable measures to implement. Similarly this Privacy Policy is not intended to be "advertising" or "advertising claims." Rather it is intended to set forth our policy, including our practices and intentions about how we conduct our business.
Shopping Analysis Provided by Third Party
Gump's® uses a third party data gathering and analysis service, which aggregates information into broad categories to help us provide you better products, services, and improved websites. We refer to them here as our "Data Compiler." Our Data Compiler is contractually bound to keep our visitors' and customers' data absolutely secure and confidential, and only to analyze the information it has access to by the software we license from it and return it back to Gump's®. They have no rights to use this information for any purpose, match it against any other information in its possession, nor transfer or disclose this information to anyone other than back to Gump's®.
Customer Opt-out Choice for Tracking By Our Data Compiler
As a visitor to the Gump's® site, you have the option to deactivate the ability of our Data Compiler to analyze your web browsing and purchasing behavior. You also have the option to continue to benefit from the improved shopping experience which our Data Compiler enables us to provide to you, but maintain anonymity. Our Data Compiler is certified by Truste, BBBOnline, and the Direct Marketing Association and has adopted privacy guidelines set by the Federal Trade Commission. Gump's® relies on our Data Compiler and encourages you to learn more about our Data Compiler's Privacy Standards by clicking here. For their opt-out standard, visit their opt-out page by clicking here, where you will find detailed information on our Data Compiler's data collection and instructions for selecting the various levels of privacy and confidentiality that you desire, while still improving your Gump's® shopping experience.
Access By Other Corporate Entities
We share much of our data, including personally identifiable information about you, with our parent company Hanover Direct, Inc., and its subsidiaries and affiliated catalog and e-commerce companies. To the extent that you are not already a customer of such entity, they will do nothing with the information and will treat it at least as protectively as we treat the information we have about you. If you are already a customer of such entity, they may use this information to serve your needs better with respect to their merchandising, promotion, and marketing. If you are a customer of another Hanover Direct catalog company and prefer that we do not include you in lists of information we share with one of our affiliated marketing companies which they may use for promotion or marketing, please email us at custserv@gumpsbymail.com.
It is possible that Gump's®, Hanover Direct, or its affiliated companies, or any combination, could merge with or be acquired by another business entity. Should such a combination occur, you should expect that Gump's® would share some or all of your information in order to continue to provide this Gump's® shopping experience. You will receive notice of such event (to the extent it occurs) as provided in the following paragraph on "Notice", and we will require that the new combined entity follow the practices disclosed in this Privacy Policy with respect to your personal information.
Notice
We may change this Privacy Policy from time to time. All changes to this policy are effective after we provide you with at least thirty (30) days notice of the changes by posting the changes here in Terms & Conditions for Use of Site and sending an e-mail to users who have provided us their e-mail address for this purpose. We provide you with thirty (30) days notice to give you the opportunity to notify us if you do not agree to the changes we highlight to you in our e-mail notice. Our e-mails will always remind you that you have the opportunity to inform us of your preferences, and will alert you how to inform us of your preferences by such e-mails and through this Privacy Policy.