General Wedding Website
Do I have to follow a particular order when creating pages in my Wedding Website?
You don't need to follow an order, just be sure to click the 'Save' button on the top or bottom of each page to save your information.
What is the cost to set up a Wedding Website?
Setting up and maintaining a Wedding Website is FREE!
Can anyone view my Wedding Website? How can I restrict access to my website?Your website can be viewed by anyone who enters your name into WeddingChannel.com's registry search tool. However, you can choose to password protect your website at any time so only people who have the password can view your website.
What happens if I skip a page?
You can return to the page at a later time and update any information you would like.
How long is my wedding website active for?
Your wedding website is active for 2 years.
How long will it take to create my Wedding Website?
Your Wedding Website can be created in just a few minutes!
Can I choose my own personal web address?
Yes! Feel free to choose from one of our easy-to-remember options on the Design page.
How often can I change my wedding website?
There is no limit to the number of changes you can make, so feel free to change it as often as you like.
Who can create a Wedding Website at WeddingChannel.com?
As long as you have registered for a free wedding account, you can create a Wedding Website.
What features are included with my Website?
We give you a choice of designs, the ability to share your event, engagement and registry details, manage your guest book, and collect online RSVPS, plus much more! Visit our Wedding Website manager page to view all of the features available to you.
Where do I go for help if I have problems building or viewing my site?
If you need assistance, please send an email to customer service at: customerservice@weddingchannel.com
How long does it take for my wedding website to be accessible from the Internet?
Your website is available immediately! As soon as you have entered your desired information and saved your changes, you can share it with guests.
What if I already have another wedding website?
If you have a website elsewhere, you can still create one on WeddingChannel.com.
Can I save information without it appearing live on my website?
Absolutely! Each page can be turned on or off so you can share information only when you are ready.
What if I am not ready to publish my website?
Not a problem. You can make any or all pages unavailable to your guests at any time.
How can I let people know where to find my website?
We make it easy to notify your guests of your website. Simply enter their email addresses, and we'll send out an email letting them know it's up and running. Be sure to select an easy-to-remember personal web address on the Design page.
Do I need to know HTML to create my wedding website?
Not at all! Our design is simple and easy to use with no HTML required.
Choose A Design Specifics
How do I change my background design?
Go to the design page and make your choice from our selection of templates. Be sure to click SAVE when you are done to make sure your changes are saved for your website.
Can I change the font color?
At this time we are not able to offer a selection of font colors.
Can I upload more than one photo?
Not at this time, but this feature will be available in the near future.
Can I upload a photo from an album I have saved online?
Your photo must be saved onto your computer in order for it to be uploaded to the site. If you have an online photo, simply save the photo to your computer and then click BROWSE to find the photo on your computer.
Can I change my personal web address?
Once you have selected a personal web address, it cannot be changed.
How come the size of my photo changes after I refresh?
Your photo is automatically resized to fit the design of your wedding website.
Can I upload a photo at any time?
Yes. You can upload or change your photo at any time.
What types of image files can be uploaded?
You can upload a .jpeg or .gif file.
Can I send photos to WeddingChannel.com and have them uploaded for me?
Unfortunately, we cannot upload photos for you at this time.
Can I determine where I want to put my photo?
Currently, we can only display your photo on the Welcome page.
Event Details Page Specifics
How do I update or modify my Event Details page?
Click on the Event Details link, enter as much or as little information as you like, then click on the 'Save' button located at the top or bottom of the page.
Do I have to fill out all of the fields on the page for it to display?
No. Fill out as much information as you would like, then click SAVE. You can go back and update the information at any time.
Will areas left blank appear on my wedding website?
We will only display the information you have entered.
Will the pre-filled text display on my website if I don't delete it?
No. Only information you have entered will display on your website.
Travel Planning Page Specifics
How do I modify or update my Travel Planning page?
Click on the Travel Planning link, enter as much or as little information as you like, then click on the 'Save' button located at the top or bottom of the page.
Can I provide more than one email address to our guests?
At this time, we can only allow one email address for your guests to use to contact you.
RSVP Page Specifics
How do I manage my RSVP tool?
To manage your RSVP tool, or turn it off/on, follow these steps:
- Log in to your WeddingChannel.com account at http://www.weddingchannel.com/account/login.action
- Click on the "My Tools" link located on the upper left-hand side of the screen, then click on "Wedding Website."
- Click on "Online RSVP."
Why isn't the meal option visible when I preview the page?
The meal option is only visible once a guest has clicked on the "Will attend" button.
Guest Book Page
How do I view and edit my Guest Book?
To view your Guest Book or to remove Guest Book entries, follow these steps:
- Log in to your WeddingChannel.com account at http://www.weddingchannel.com/account/login.action
- Click on the "My Tools" link located on the upper left-hand side of the screen, then click on "Wedding Website."
- Click on "Guest Book."
- Follow the prompts to make any edits.
How do I reply to Guest Book entries?
If you would like to send a personal thank-you email whenever someone signs your guest book, follow these steps:
- Log in to WeddingChannel.com WeddingChannel.com account at http://www.weddingchannel.com/account/login.action
- Click on the "My Tools" link located on the upper left-hand side of the screen, then click on "Wedding Website."
- On the left-hand navigation bar, click on the "Notify Guests" link
How do I access my Guest List Manager?
To access your Guest List Manager, follow these steps:
- Log in to your WeddingChannel.com account
- Click on the "My Tools" link located on the upper left-hand side of the screen, then click on "Guest List Manager."
How do I add guests to my Guest List Manager?
If you are a new user, you will be given two options for adding guests to the Guest List Manager:
Option #1: Enter Guests Manually — Click on the "TYPE IN GUESTS" button, and type your names and addresses into the worksheet.
Option #2: Import Guests – We recommend that you use this option if you have several guest names and addresses stored in Microsoft Outlook, Microsoft Excel, or a PDA. Click on the "IMPORT GUESTS" button and follow the prompts.
If you are a returning user and have already saved guest information, you can only add additional guests from the "Add Guests" tab.
How do I remove guests from my guest list?
To delete a guest permanently from your list, click on the Guest List Manager tab and check the "Delete" box next to the guest name. Click the "Save" button, and the guest information will be removed from all views of the Guest List Manager.
How do I delete my entire guest list?
To delete your entire guest list, go to the Guest List Manager tab and check the "Delete" box next to all of the guest names. Click the "Save" button, and the entire list will be removed from all views of the Guest List Manager.
Why aren't my totals changing after I have made edits to my guest list?
Totals are recalculated after you click "Save."
How do I print my guest list?
On each view of the Guest List Manager (except Add Guests), we have provided printer-friendly versions of the information shown on the page. On some tabs, you can select from several different print options.
Under the Seating Manager tab, you have two choices in the "Select Print Option" dropdown:
Option #1: "Seating Manager" — Prints a list of your tables with occupants' names and meal choices so you can give the list to your caterer.
Option #2: "Place Cards" — Prints a list of your place card names with table numbers so you can give the list to your calligrapher.
Under the Address Book tab, you have four choices in the "Select Print Option" dropdown:
Option #1: "Address Book" — Prints all the information saved in your Address Book.
Option #2: "Mailing List" — Prints all guest names and addresses so you can give them to your calligrapher.
Option #3: "Inner/Outer Envelopes" — Prints a list of guest names exactly as you want them to appear on your inner and outer envelopes, grouped by party. This list is helpful for your calligrapher.
Option #4: "Place Cards" — prints a list of your place cards names with table names so you can give it to your calligrapher.
How do I modify an entry in my guest list?
To return to the original guest entry form, either click on the guest name from any of the four Manager tabs, or click on the Address Book tab.
What is the "'A'- List Invited" column for?
You can use the "'A' - List Invited" column to mark those guests that you are definitely inviting. If an A-list guest RSVP's with regrets, you can invite another guest in his or her place. [I remember we had this issue once, and that using his is correct, but people might still complain.]
How do I mark a guest who has RSVP'd but is not attending?
While the Guest List Manager does not have a specific column for "RSVP received," you can enter "0" under the "# Attending Wedding" column for those who have responded with regrets.
Why can't I save changes to my Guest List Manager?
To successfully save any changes on your Guest List Manager, all the entries under the "# Invited" column must be a non-zero number.
How do I add addresses to my Address Book?
To add addresses to your Address Book, click on the "Add Guests" tab on your Guest List Manager. Enter the first and last name(s) of the guest(s) you wish to add, and click the "Save & Preview List" button.
How do I delete addresses from my Address Book?
To delete a guest from your Address Book, click on the Guest List Manager tab and check the delete box next to the guest name. Click SAVE, and the guest information will be removed from all views of the Guest List Manager, including your Address Book.
How do I export my Address Book?
Just click on the "Export List" link from any page of your Guest List Manager, and follow the prompts.
How do I print my Address Book?
Choose an option from the "Select Print Option" dropdown on the "Address Book" tab.
Gift Registry
What is a gift purchase reminder?
A gift purchase reminder sends you a reminder email to purchase a gift for the upcoming event.
What if I have a separate online gift registry?
You can add any additional information to your gift registry page.
http://weddings.weddingchannel.com/advertising-promotion-partnership-opportunities/privacy-policy/articles/Wedding-Tools-FAQ.aspx